Last updated: September, 2026

At Mayyvenn Wellness, we want you to feel confident when shopping with us. If you need to return a product or have an issue with your order, please review the policy below for information about eligibility, returns, and refunds.

Returns

We accept returns on eligible products that meet the conditions outlined in this policy.

To request a return, please contact us at [Customer Service Email] with your order number and a brief description of the reason for your return.

Products sent back without contacting us first may not be accepted.

Return Conditions

To be eligible for a return, the product must:

• Be in its original condition.

• Include the original packaging and included accessories.

• Not show signs of use, damage, or alteration.

• Be returned within [Return Window] of delivery.

For hygiene reasons, opened or used personal-care and skincare products may not be eligible for return. Please contact us before sending a product back if you are unsure whether your order qualifies.

Damaged or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us at [Customer Service Email] as soon as possible.

Please include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging, where applicable

We will review the information and let you know what to do next.

Non-Returnable Items

Certain products may not be eligible for return, including products that have been used or opened where return restrictions apply for hygiene reasons.

Any other non-returnable items will be identified on the relevant product page or at the time of purchase.

Return Shipping

[Insert whether the customer or Mayyvenn Wellness is responsible for return shipping costs.]

Original shipping charges are [refundable / non-refundable], unless otherwise required by applicable law.

Refunds

Once your returned product is received and inspected, we will review it to determine whether it meets the return requirements.

If your return is approved, the refund will be issued to the original payment method.

Please allow [Refund Processing Time] for the refund to be processed. Your bank or payment provider may require additional time for the refunded amount to appear in your account.

If your return does not meet the applicable return conditions, we will contact you regarding the next steps.

Exchanges

[Insert exchange policy, if exchanges are offered.]

If exchanges are not available, eligible customers may return the original product according to this policy and place a new order separately.

Sale or Promotional Items

[Insert whether sale or promotional items are eligible for return.]

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible at [Customer Service Email].

Because orders may be processed shortly after they are placed, we cannot guarantee that a cancellation or change will be possible once processing has started.

How to Start a Return

To begin a return request, contact:

Email: [Customer Service Email]

Please include your order number and the reason for your return. We will provide the applicable return instructions.

Do not send a return to the address shown on your shipping package unless our customer service team has instructed you to do so.

Questions About Returns or Refunds

If you have questions about this Return & Refund Policy or your order, please contact us:

Mayyvenn Wellness
Email: [Customer Service Email]
Website: [Store URL]

We will be happy to help with your return or refund request.